News

Yes. We are fully operational and working remotely. If you would like to apply for a home loan, you can send us the documentation via email and we will assist. Together, we will find the best deal for you at this time – we will look carefully at affordability, advise on a deposit, and guide you in terms of the latest fluctuations in interest rates so that you can choose the most suitable deal for your needs. Given the current circumstances, the process might take a little longer than usual, but we are here to help. Apply now

Yes. It is always good to get things in order, so we can give you a call and assist you with this. We remain operational as we are working remotely. Pre-approve now

All our major banking partners have put skeleton staff in place to attend to applications during lockdown. However, they have asked for patience as their service levels and turnaround times will understandably be impacted.

The Deeds Offices also have to adhere to the lockdown regulations, but our attorney partners are working remotely to ensure that all documents are gathered. This will ensure that your application can proceed, even if it might take a little longer than usual.

We are reliant on the banks for outcomes and they have only skeleton staff in place, so please expect a delay. However, we are in constant contact with our banking partners and will provide you with regular feedback.

Furniture removal companies will not be operational during this time, so it would probably be a good idea to renegotiate the occupation date with the seller. Consult the attorney and estate agent who have been assisting you with this transaction – they will be best placed to guide and advise you with regards to your individual circumstances.

We would facilitate this with our banking partners and provide you with regular updates. Progress would depend on where in the process your application is, and there could be delays due to banks operating with skeleton staff. However, we will do whatever we can to move your OTP forward.

For Home Loans contact us on 0800 007 111
For Insurance Sales contact us on 0860 333 373
For Life Insurance - Client Services and Claims contact us on 0861 249 294
For BetterSure HomeOwners Cover / Buildings Insurance - Client Services - 0861 249 294
For BetterSure HomeOwners Cover / Buildings Insurance - Claims – 0861 034 527
For Auto & General HomeOwners Cover / Buildings Insurance - Client Services and Claims - 0860 333 433
Or leave your details on our web contact form and we will call you back.

No. This will not be necessary. The banks can still process your application albeit at a slightly slower rate than usual as they are operating with skeleton staff only. Depending on the complexity of the deal, we will endeavour to provide you with an approval in principle, at least, to give you a good indication of your standing. You will then be in a position for the deal to progress through the system once normal operations resume.